Shipping policy

Processing:

Orders will be processed within 1 -3 business days (excludes backorder items).

International Shipping:

International shipping is available via UPS Worldwide. If UPS is not an option in your country, please contact us before completing your purchase to discuss other available options. It is the buyer's responsibility to know of, and adhere to, any legal restrictions in their country. 

Shipping Costs:

UPS calculates shipping costs and times based on the shipping method you choose at the time of purchase. Tracking numbers for orders will be provided in your account. International buyers are responsible for any additional import tariffs and fees.

Potential Service Interruptions:

Please be aware that from time to time, orders may take longer to arrive due to variables outside of UPS' or our control. These may include holidays, natural or human made disasters. When these happen, we will do our best to communicate any updated delivery times for you. 

Refund Policy:

Our refund policy can be found here: https://xcalibershafts.com/policies/refund-policy

Please do not hesitate to contact us with any questions or unique shipping requests.